Terms of Service

Last updated: 13 June 2026

Welcome to Velori. These Terms of Service ("Terms") govern your use of the website shopvelori.store (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to these Terms.

1. About Us

Velori is operated by AC-GROUP , of 30N Gould Street, Australia ("Velori," "we," "us," or "our").

2. Eligibility

You must be at least 18 years old to purchase from this Site. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and current.

3. Products

Velori sells dietary supplements formulated with tart cherry extract. Product descriptions, images, and content on this Site are provided for general information only.

  • Statements about our products have not been evaluated by the Therapeutic Goods Administration (TGA).
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Always read the label and follow directions for use. If symptoms persist, consult your healthcare professional.
  • If you are pregnant, breastfeeding, taking medication, or have an existing medical condition, speak with your doctor or pharmacist before use.

4. Orders and Payment

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel a paid order, you will receive a full refund.
  • Payment is processed securely through our third-party payment providers. We do not store your full payment card details.

5. Subscriptions

If you opt into a subscription, please refer to our Subscription Terms for details on billing frequency, cancellation, and changes.

6. Shipping and Delivery

See our Shipping Policy for delivery timeframes, costs, and related terms.

7. Returns and Refunds

See our Refund Policy, which includes details of our 90-day guarantee and your rights under Australian Consumer Law.

8. Intellectual Property

All content on this Site — including text, graphics, logos, images, and branding — is owned by or licensed to Velori and is protected by Australian and international copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written permission.

9. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorised access to the Site or its systems
  • Interfere with the proper functioning of the Site
  • Post or transmit any harmful or malicious code

10. Limitation of Liability

To the maximum extent permitted by law, Velori is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you under the Australian Consumer Law (ACL) or any other applicable law that cannot lawfully be excluded.

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of [YOUR STATE/TERRITORY], Australia, and you submit to the non-exclusive jurisdiction of the courts of that state or territory.

13. Contact Us

If you have questions about these Terms, contact us at:

Email: support@shopvelori.store Address: 30N Gould Street